Knowledge Base

Product Items

How to delete Change Log

Processing a Record of Employment

This article is for users of SR2016 only. It will assist the user in processing a Record of Employment

Change Log - Setup and Best Practices in Sparkrock 2016

Best Practices when using Sparkrock 2016 Change Log

Year End Closing Checklist and Procedure

This article will help you with a step by step list for closing a fiscal year.

Testing a Sparkrock 2016 release

This information will help you systematically test a new release.

ROE Field Changes

This is helpful to understand the new Occupation to Export field in the Record of Employment page.

Refreshing QA/Test Environment with a Company from Production

These instructions help you export or copy a company from the Production environment to the QA environment while maintaining a connection to the...

Payroll Processing Checklist

This article will help you with a step by step list for processing your payroll journal.

Payroll Journal Posting Troubleshooting

This problem occurs when a posting group is missing or incorrect on a Payroll Control.

Month end Closing Checklist and Procedures

This article will help you with a step by step list for Month-End Closing.

Employee Center Accounts Frequently Getting Locked

This error occurs when you frequently get locked out of the Employee Center for security reasons.

EFT Payroll Journal Troubleshooting

This error occurs when you try to transmit EFT payments from the payroll Journal.

EFT Payment Journal Troubleshooting

This error occurs when you try to transmit EFT payments.